Common Safety Orientation (CSO) Practice Test

What should a supervisor do when an employee reports an unsafe working condition directly to them?

1. Dismiss the report

2. Investigate the report on their own

3. Work with the Safety Office to correct the situation

4. Advise the employee to wait for a formal procedure

The correct answer is: Work with the Safety Office to correct the situation

When an employee reports an unsafe working condition directly to a supervisor, the appropriate course of action is to work with the Safety Office to correct the situation. This approach demonstrates a commitment to workplace safety and prioritizes the well-being of all employees. Involving the Safety Office ensures that the issue is properly assessed and addressed by trained professionals who specialize in safety matters. This collaboration can help implement effective solutions that comply with safety regulations and standards, ultimately minimizing risks in the work environment. Taking this action also fosters a culture of safety, encouraging employees to feel comfortable reporting concerns, knowing that their issues will be taken seriously and addressed appropriately. It emphasizes the importance of communication between employees and management regarding safety issues and reinforces the idea that everyone is responsible for maintaining a safe workplace. In contrast, dismissing the report would undermine the employee's concerns and could lead to further safety issues. Investigating the report independently may lack the necessary expertise and resources to effectively address the issue. Advising the employee to wait for a formal procedure could create delays that may put employees at risk in the meantime.