Common Safety Orientation (CSO) Practice Test

What action should supervisors take when an employee reports unsafe conditions?

1. Provide verbal warnings

2. Take immediate action without consultation

3. Verify the report and involve the Safety Office

4. Ignore the complaint

The correct answer is: Verify the report and involve the Safety Office

When an employee reports unsafe conditions, supervisors should verify the report and involve the Safety Office because this approach ensures that the concern is taken seriously and handled appropriately. Verification allows supervisors to assess the validity of the claim, ensuring that appropriate measures can be taken based on accurate information. Involving the Safety Office not only brings in specialized knowledge to handle potential safety issues but also ensures that there is a systematic approach to addressing and resolving the reported concern. This method promotes a culture of safety in the workplace, reinforcing to employees that their concerns are valued and prioritized, which can enhance overall safety practices. Comparatively, providing only verbal warnings does not address the underlying safety issue, taking immediate action without consulting others might overlook necessary procedures, and ignoring the complaint can lead to further hazards and an unsafe work environment. These other approaches do not foster a responsible or proactive safety culture.